Luxury Villas in El Nido Palawaninfo@karunaelnido.com
+639260874782 (Reservations) +639455835122 (Reception) (WhatsApp/Viber)

FAQ

1. How to go to El Nido?

How to get to El Nido

How to get to El Nido ?

In order to facilitate your arrival in Karuna, here are instructions on how to get here: “Getting to El Nido From Manila / Cebu / […]

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2. How to find Karuna?

Karuna El Nido Location

How to find Karuna

Either from El Nido or Lio aiport/El Nido airport, or from Puerto Princesa you will come using the National Highway. If you come from Puerto Princesa you […]

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3. Where can I rent a motorbike?

We have 3 motorbikes available for rent. You can arrange this with our Front desk staff. The price is Php 600/ day.

4. Mode of payments.

Payments should be made thru the following channels:

Unionbank of the Philippines
Account Name  Karuna El Nido Villas
Account        002340009012
Swift Code  UBPHPHMM

Gcash
Ma Cyril Radislao
09260874782

As an alternative, you can also use Paypal payment and send it to money@karunaelnido.com. Additional 5% Paypal service fee will be charged to the guest.
We also accept credit card payments. Please send us your full name and email address for us to send your payment link.
We can also accept international currency transfers (USD, EURO, GBP,
AUD, etc). Please contact us for details.

Kindly send us proof of payment once done and send
to info@karunaelnido.com, or at Karuna El Nido's Facebook Messenger,
Instagram, WhatsApp, or Viber.

5. Is there a restaurant serving breakfast in the property?

Yes. We have our own restaurant which serves breakfast from 7:30 am- 10:00 am

This is close to our infinity pool.

6. What is the regular check in time?

Standard check in time is at 2pm. Standard check out time is at 12 noon.
Guests can leave their luggage at the Front Desk while waiting to check in.

As guests, you can also stay at The Restaurant and use the Swimming pool. You can also explore El Nido town and the nearby beaches, Corong Corong Beach and Vanilla beach. As an alternative, you can also opt for early check-in for a surcharge.

This is subject to availability.

7. Is WI-FI available at the property?

Yes. We have WIFI available in all rooms and is free of charge.

8. Are boat tours offered at your property?

Yes. You can book these boat tours (regular and private tours) at our Front desk.

Reserve at least one day in advance.

9. How far is Karuna in El Nido town?

Town proper is only 10mins away from Karuna El Nido Villas. We
offer COMPLIMENTARY pick up and drop off (Karuna-El Nido Town-Karuna) for in house guests.

10. How far is Karuna from the LIO airport?

Karuna is 20 mins away from Lio Airport by car/van. The transfer is at 1,500/one way, good for 1-4 pax, 1800 for 5- 8 people, and 2000 for 9-12 people. From Puerto Princesa, El Nido is 5-6 hours by van. We offer a private van at 7000/one way, good for up to 10 people.

11. Is there a restaurant serving breakfast in the property?

Yes. We have our own restaurant/bar which serves breakfast from 7:00am- 10:00am. We also serve lunch and dinner. Last order is at 9pm.

12. Cancellation and Refund Policy

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