Karuna El Nido Villas

Karuna El Nido Villas

Karuna El Nido Villas

Karuna El Nido Villas

Cancellation and Refund Policy

Cancellation and Refund Policy

We require FULL PAYMENT to guarantee your booking.

CANCELLATION AND REFUND POLICY 
Karuna El Nido Villas implements  a strict NO CANCELLATION ; NON REFUNDABLE BUT REBOOKABLE AND TRANSFERRABLE POLICY.

 

Upon confirmed booking, guests are given a one-time waived rebooking fee, valid until 30 days prior check in date.  

After the given period, a 5000php fee will be charged for rebooking made more than 7 days prior check in date.

An amount equivalent to ONE NIGHT of the booking will be charged if rebooked in less than 7 days prior check in date. 

 

COVID RELATED SITUATIONS SUCH AS LOCKDOWNS OR TESTING POSITIVE TO COVID 19 ARE  ENTITLED TO WAIVED REBOOKING FEES ONLY IF REBOOKED WITHIN 10 DAYS OF TESTING POSITIVE.

 

REBOOKINGS ARE SUBJECT TO PRICE DIFFERENCE AND ROOM AVAILABILITY. NO REFUNDS IF ROOM AVAILABLE HAS A LOWER RATE THAN THE PREVIOUS BOOKING.

 

NO REFUND policy on shortening/reduction of number of nights/rooms.

 

NO REFUND policy on NO SHOW or failure of guests to arrive on the expected booking dates. Reservations will be held until 11:00 a.m. the morning following your scheduled arrival date.  If you have not checked in by that time, a NO-SHOW charge of the total booking will be charged to your deposit and the balance of your reservations will be cancelled.

 

Karuna El Nido Villas will NOT be held responsible for flight cancellations, weather conditions, personal emergencies, or schedule changes.

 

KEN Villas shall not be liable for failure to comply with this Agreement due to force majeure, labor disputes, natural disasters or other causes beyond the control of the management.