REMINDERS
Maligayang Pagdating!
Mabuhay!
Thank you for choosing our lovely boutique resort, Karuna El Nido Villas, as your home in the island paradise of El Nido, Palawan, Philippines!
We hope that you will have a very good experience and wonderful memories to cherish during your stay with us.
We at Karuna El Nido Villas will give our best efforts to make your stay a truly remarkable one, so please, do not hesitate to talk to us if you need any assistance while in El Nido.
Just a few reminders:
- Breakfast at Karuna El Nido Villas
Breakfast is served à la carte from 7:00 AM to 10:00 AM. For faster service, we kindly encourage you to dine at our restaurant. However, if you prefer to enjoy breakfast in the comfort of your villa, in-room service is available at no additional cost!
To help us serve you better, we’d greatly appreciate it if you could place your breakfast order with the Front Desk the night before—along with your preferred time and location for service. - Complimentary Town Center Shuttle Service
We offer a free hourly shuttle service between Karuna El Nido Villas and El Nido town from 8:00 AM to 11:00 PM. To arrange a ride, simply coordinate with our Front Desk or give us a call at +63 945 583 5122 (available via WhatsApp and Viber too).
Please note that the shuttle operates on a first-come, first-served basis. We kindly ask for your patience and understanding while waiting for your pick-up or drop-off.
Transport to other areas within El Nido is also possible, with a minimal fee:
EL NIDO TOWN CENTER/ FERRY PORT: TRAVEL TIME: 10 MINUTES
1-3 persons with multicab- 300/one way
4-8 persons with van-500/one way
FROM/TO LIO AIRPORT (per trip)
Travel time:20 minutes
(Children below 3 years old are free of charge)
(Semi-private; shared trip with other Karuna guests; may have an estimated waiting time of 10-20minutes, depending if theres are other Karuna guests)
1-2 persons -1200(one way);
3-4 people- 1500(one way);
5-6 people- 2000(one way);
7-8 people-2500 (one way);
9-10 people-3500 (one way);
(Private)
1-5 persons- 3000(one way);
6-10 people -3500(one way);
For Lio airport transfers (pick up or drop off later than 9pm, and earlier than 6am, we only offer private transfer at 3000/one way/ for up to 5 people; 6 persons and above is 3500php/one way)
Beach Transfers Rates:
To/From Vanilla Beach: 300 (tuktuk 1 – 3 persons)/ 500(van; 3 – 6 persons) 800 (van; 7-10 persons)
RoundTrip Nacpan Beach
(6 hours duration)
5000 (1-4Pax)
+500 for additional people up to 8 pax
+500 for additional hour
Inland Tour
(7 hours duration)
(Duli, Nacpan, Lio,)
6000(1-4Pax)
+500 for additional people up to 8 pax
+500 for additional hour
- Power interruptions are normal in El Nido. We have a back-up generator, but it cannot be turned on for a straight 24 hour shift. Rest assured you will have power from 6pm-6am if there is a blackout. In such cases, please allow 10-15 minutes for the generator to start. The air conditioner in your suite will not restart automatically. Kindly turn it on with the remote control in your suite if you need to use it.
- Water shortage is prevalent in El Nido. We have taken measures to minimize the inconveniences for our guests but we still ask for your understanding when this happens. Water heater may not work properly if the water pressure is not strong enough. Also, water may be murky after a water shortage. Just turn the faucet on and rest assured it will be clear in no time.
- Karuna offers free WIFI at the property. We have upgraded our WIFI capabilities. As of the moment, we are connected to THREE internet providers including Starlink and other optic—fiber internet providers. As we are on an island, intermittent signal and connection may still be observed every now and then. Please be patient.
- It is best to close the curtains at midday, especially in the summer (March-May) as the sun is quite strong and will warm up your suite. We also advise that if you want to use the aircon to keep cool, please close your terrace sliding doors, as well as your bathroom and kitchenette doors. Turn on the provided fans as these will also help. If you’re going out in the morning and will not be coming back until late afternoon, please advise the Front Desk if you want your air conditioner turned on prior to your arrival so that your unit will be cool when you return.
- We apologize for any inconvenience caused by the nearby street construction. While it’s outside our property and beyond our control, we understand how it may have impacted your experience. Our location on a hill odes require a bit of an incline, but it’s fully accessible by foot and by various vehicles, including motorbikes, tricycles, and vans. For added convenience, we offer a complimentary hourly shuttle service to and from town, available from 8:00AM until 11:00PM. Thank you for your understanding, and we’re here to make your stay as enjoyable!
- El Nido is a growing tourist destination, and with that growth, some construction is happening across the island. Additionally, you may occasionally hear sounds from the local community and wildlife, as they’re an integral part of El Nido’s vibrant culture and natural environment. We appreciate your understanding as you experience both the beauty and the lively character of the island.
- Since we are located on a hill in El Nido, we have some several natural inhabitants here in Karuna. You might even see some creatures inside your unit, none of which are dangerous. The most prominent is the “tokay gecko”, a colorful lizard that is usually seen in the evening. They have a call that can be a bit noisy, but it doesn’t last long. They are your friends as they eat insects, generally in the bathroom and kitchenette area. They are also quite territorial, and they mark their territory by pooping on a certain spot. Rest assured if you see some Gecko poo, these are NOT RAT POO, and that it will be cleaned during the make-up room. Also, on some evenings, there is a natural occurrence in El Nido, especially when its full moon or if there will be rain soon, insects like “flying termites” will be present. They are attracted to light so please close your doors. They will be gone after midnight, and most will be dead by morning.
- And more in the spirit of preserving the planet, we ask that you reuse towels and linens more than once. Towels will dry if they are hung up in the hooks in the bathroom area, or outside on the rack provided. We will replace towels or linens as needed. If you really need new towels, kindly ask at the Front Desk. Beach towels are also provided at the Pool area, so please avoid using the white bath towels in the pool or when you go island hopping.
- Karuna is your home away from home. Kindly take care of the things in your suite, as well as in the whole Resort. As much as possible, we want to avoid charging anyone for damaged and lost items. All units are equipped with safety deposit boxes for your valuables.
- Lastly, all of us here in Karuna want you to have an amazing holiday! If ever we have shortcomings, please be patient with us and talk to us in a calm and respectful manner. We will greatly appreciate that and will do our best to solve any problems that may arise during your stay with us.
Maraming salamat po and we wish you a wonderful stay!
Front Desk: Available from 7am-10pm
Room Service: Available from 7am- 9:30pm
Housekeeping: Available from 8am-7pm